Privacy policy

Last updated: 27 October 2026

BAHRIZ is a trading name of Berudo Group Spain S.L. ("we", "us", "our"), which operates this website and store, including all related content, features, tools, products and services (the "Services"). BAHRIZ is powered by Shopify. This Privacy Policy explains how we collect, use and share your personal information when you visit our store, place an order or contact us. Where it conflicts with our Terms of Service, this Privacy Policy applies to your personal information.

For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the EU GDPR, Berudo Group Spain S.L. is the data controller of your personal information.

Information we collect

Depending on how you use the Services, we may collect:

  • Contact details: your name, billing and delivery address, phone number and email address
  • Payment information: transaction details and payment confirmation, processed securely by our payment providers (we never see or store your full card number)
  • Account information: your login details, preferences and settings
  • Order information: items you view, add to your basket or wishlist, buy, return or exchange, including the sizes you choose
  • Communications: messages you send us, for example a customer service request
  • Device information: your device, browser, IP address and similar identifiers
  • Usage information: how and when you browse and use the Services

Where we get it from

  • Directly from you, when you place an order, create an account or contact us
  • Automatically, through cookies and similar technologies when you use the Services
  • From our service providers, when they process information on our behalf
  • From our marketing partners and other third parties

How we use it, and our legal basis

  • To process your order (contract): taking payment, delivering your order, handling returns and refunds, and managing your account
  • To support you (contract and legitimate interests): answering questions and resolving issues
  • To keep our store safe (legitimate interests): preventing fraud and protecting payments and accounts
  • To improve our store (legitimate interests): understanding how our website is used
  • For marketing (consent): sending promotional emails and showing you relevant adverts, only where you have agreed
  • To meet legal obligations (legal obligation): keeping tax and accounting records and responding to lawful requests

Who we share it with

  • Shopify and the service providers who help us run our store, such as payment processors, delivery companies, fulfilment partners, IT and cloud hosting, analytics and customer service tools
  • Advertising and marketing partners, who use your information under their own privacy notices
  • Third parties you ask us to share it with
  • Other companies in our group
  • Authorities or other parties where required by law, or in connection with a sale or restructuring of our business

We do not sell your personal information.

Relationship with Shopify

Our store is hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit is shared with Shopify and may be shared with third parties in countries other than where you live. Where Shopify uses your information for its own purposes, Shopify is responsible for that processing. See the Shopify Consumer Privacy Policy to learn more.

Cookies

We use cookies to run our store, remember your basket and understand how our website is used. Non-essential cookies are only set with your consent. You can change your choices at any time through our cookie banner or your browser settings.

How long we keep it

We keep order and invoice records for as long as tax and accounting law requires, usually 6 years. Account information is kept while your account is active. Marketing data is kept until you unsubscribe or withdraw your consent.

Security

We use appropriate technical and organisational measures to protect your information, including encrypted (SSL) connections at checkout. No system is completely secure, so please do not send sensitive information to us through unsecured channels.

Your rights

Under UK and EU data protection law, you have the right to:

  • Access the personal information we hold about you
  • Have inaccurate information corrected
  • Have your information deleted
  • Receive a copy of your information in a portable format
  • Object to or restrict certain processing
  • Withdraw your consent at any time, without affecting processing that took place before
  • Unsubscribe from marketing emails using the link in any email

To exercise any of these rights, email support@bahriz.com. We may need to verify your identity first, and we will respond within one month.

International transfers

We may transfer, store and process your information outside the country where you live. When we transfer personal information out of the United Kingdom or the European Economic Area, we use recognised safeguards such as the UK International Data Transfer Addendum or the European Commission's Standard Contractual Clauses, unless the destination country has been recognised as providing adequate protection.

Children

Our Services are not intended for children under 18, and we do not knowingly collect their personal information. If you believe a child has given us their information, please contact us and we will delete it.

Complaints

If you have a concern about how we handle your information, please contact us first. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk, or to the data protection authority in the country where you live.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact information

Store name: BAHRIZ

Company name: Berudo Group Spain S.L.

Company Address: Avenida Ricardo Soriano 29, 29601 Marbella, Málaga, Spain

Warehouse Address: 68 Kellogg Ln, London, ON N5W 0B4, Canada

Company nr.: B70974340

Phone: +44 20 7889 8879

Email: support@bahriz.com

Monday to Friday | 09:00 – 17:00 (UK time)

Weekends | 11:00 – 16:00 (UK time)

We aim to respond to your inquiries within 24 hours.