Shipping policy
Last updated: 27 October 2026
At BAHRIZ we deliver to customers throughout the United Kingdom. Here is everything you need to know about how your order gets to you.
1. Where we deliver
We currently deliver to addresses in England, Scotland, Wales and Northern Ireland. Delivery options and times may vary slightly depending on your location.
2. Order processing
Orders are processed within 1–3 business days (Monday to Friday, excluding UK bank holidays). During busy periods such as sales or the festive season, processing may take a little longer. If your order is delayed, we will let you know by email.
3. Shipping costs
Standard delivery is free on all orders, with no minimum spend. The delivery cost is always shown at checkout before you pay.
4. Estimated delivery times
| Step | Time |
| Processing | 1–3 business days |
| Transit | 5–10 business days |
| Total delivery time | 6–13 business days |
| Order cut-off | 18:00 (UK time) |
Orders placed after the cut-off time are processed the next business day. Delivery times are estimates and may occasionally be affected by carrier delays, customs checks or severe weather.
5. Where we ship from
Your order is dispatched from our fulfilment partner's warehouse in London, Ontario, Canada.
6. Tracking your order
As soon as your order has been dispatched, you will receive an email with a tracking link. It can take 24–48 hours before the first tracking update appears.
7. Delivery restrictions
We are unable to deliver to PO boxes, BFPO addresses or parcel forwarding services.
8. Failed delivery or returned parcels
If a parcel cannot be delivered, for example because the address was incorrect or nobody was available to receive it, it may be returned to us. We will contact you to arrange redelivery, which may involve an additional delivery charge.
9. Lost or damaged parcels
If your parcel is lost or arrives damaged, please email support@bahriz.com with your order number and, where possible, photos of the damage. We will open an investigation with the carrier and arrange a replacement or refund as quickly as possible.
10. Orders with multiple items
If you order several items, they may arrive in separate parcels on different days. This is normal and does not mean anything is missing. Your tracking email will show each parcel.
11. Changes to this policy
We may update this Shipping Policy from time to time. The latest version will always be on this page.
12. Contact information
Store name: BAHRIZ
Company name: Berudo Group Spain S.L.
Company Address: Avenida Ricardo Soriano 29, 29601 Marbella, Málaga, Spain
Warehouse Address: 68 Kellogg Ln, London, ON N5W 0B4, Canada
Company nr.: B70974340
Phone: +44 20 7889 8879
Email: support@bahriz.com
Monday to Friday | 09:00 – 17:00 (UK time)
Weekends | 11:00 – 16:00 (UK time)
We aim to respond to your inquiries within 24 hours.